Pricing
Pay for conversations, not seats
Every plan has the same chat, automatic catalog sync and dashboard. They differ in limits and a few features for larger stores.
Hobby
For hobbyists and small projects
- 150 conversations a month
- 3,000 products in the knowledge base
- 10 pages and 10 posts from WordPress
- XML/CSV feed and automatic sync
- 50 quick replies
Start
For small sites and blogs
Everything in Hobby, plus:
- 300 conversations a month
- 10,000 products in the knowledge base
- 1 PDF in the knowledge base
- Product comparison in the chat
- Leads, chat history and CSV export
Business
For service businesses and stores
Everything in Start, plus:
- 500 conversations a month
- 30,000 products in the knowledge base
- 5 PDF in the knowledge base
- Custom comparison settings
- Priority support
Enterprise
For large teams and corporations
- Unlimited pages and tokens
- Dedicated onboarding
- SLA
- Account manager
- Custom pricing
14 days free
No credit card. After the trial you pick a plan in the dashboard — nothing is charged automatically.
Prices exclude VAT.
Comparison
Every limit and feature in one table
Conversations, products, PDFs, comparison and support — plan by plan.
| Feature | Hobby79 PLN / mo | Start139 PLN / mo | |
|---|---|---|---|
| Domain / source | 1 | 1 | 1 |
| New conversations / mo | 150 | 300 | 500 |
| Chat messages / moCustomer questions in the chat, including FAQ quick replies — assistant answers do not count | 1,500 | 3,000 | 5,000 |
| Products in knowledge base | 3k products | 10k products | 30k products |
| PDFs in knowledge base | No PDF | 1 | 5 |
| Quick repliesReady-made answers for common questions | 50 | 50 | 50 |
| WP pages | 10 | 20 | 50 |
| Blog posts | 10 | 50 | 200 |
| AI tokens / mo | 1 mln tokenów / mo | 10 mln tokenów / mo | 30 mln tokenów / mo |
| On-site widget | |||
| Chat history | |||
| Auto-sync: WP/Woo, feed, webhooksSync catalog and content via API, product feed and Woo webhooks | |||
| Product feed (XML/CSV)Any store via feed — mutually exclusive with WooCommerce | |||
| Leads + chats | |||
| Lead CSV exportExport contacts from the panel to a CSV file | |||
| Chat ratingsStar rating after a chat with the assistant | |||
| Product comparisonComparison window for 2–5 products in the chat with an AI recommendation and a “Differences only” switch | |||
| Comparison customisationCustom comparison settings: AI recommendation prompt and model, and translations | |||
| Data retention (GDPR)Configurable deletion of old chats and leads | |||
| Tickets in panelSupport tickets and threads in the client panel | |||
| SupportTickets in the client panel | In panel | In panel | Priority support |
Net monthly prices. Yearly −17% — switch at checkout.
Add-ons
When you need a bit more
No plan change and no long contracts.
Seasonal limit boost
Black Friday or a campaign? We raise your conversation or token limit until the end of the billing period.
Quoted via ticket
Pay by bank transfer
Instead of a card — an invoice with a payment due date, monthly or yearly.
On request
Demo on your data
Before you buy, we set up the chat on your products and content. Ready in 1 business day.
Free
Billing
Payment questions
Limits, invoices, changing and cancelling a plan.
Didn't find yours? biuro@zentalk.pl
No. You use ZenTalk free for 14 days, then choose and pay for a plan in the dashboard yourself. Nothing is charged automatically.
New conversations and customer messages in the chat (including ones answered by a quick reply). Assistant replies do not count. You see usage live in the dashboard.
You get an email at 80% and 90% of the limit. Once it runs out, the chat stops answering until the limit renews next period. You can upgrade earlier or ask for a seasonal boost.
You pay for 10 months and use it for 12 — 17% cheaper than monthly.
By card via Stripe or, on request, by bank transfer. Download your documents in the dashboard (Payments → Invoices). Buying as a company? Add your company name, VAT ID and address in Settings before purchase.
Yes, in the dashboard under Payments. After cancelling you keep access until the end of the paid period, then the account moves to the Free plan.
In the dashboard when choosing a plan ("Have a discount code?").
No, all prices on this page exclude VAT.
Not sure which plan to pick?
Tell us how many products you have and how many conversations you expect a month — we will recommend a plan. Or start with the trial and check usage in the dashboard.