Features
Everything the assistant does in your store
It answers from your catalog, shows and compares products in the chat, captures leads and tells you what shoppers are looking for. One widget, one dashboard.
Capabilities
What a store actually needs
Fewer tools — more chats that end in a sale or a lead.
Answers from your offer
The assistant reads products, pages and PDFs. ZenTalk’s proprietary LLM engine detects the question’s intent, runs hybrid retrieval (by meaning and by keywords) and replies on price, stock and specs — grounded in your knowledge.
- Proprietary LLM engine
- Only from your data
- Conversation context
- Multilingual
On-site widget
Brand-matched chat where shoppers already are. Full history in your dashboard.
- Fast setup
- Product images
- Chat history
Leads & handoff
When a human is needed, the bot captures contact details so nothing is lost in the thread.
- Contact capture
- Notifications
- Context for your team
Dashboard & plans
Usage, WP/Woo sync and plans that scale with traffic — from trial to larger stores.
- Knowledge sync
- Usage limits
- Secure billing
New chat
A chat that shows — not just answers
Products as cards, side-by-side comparison, contact tiles and buttons to your pages. All from your store data, in your chat colours.
Photo, price, sale, availability and link — straight from your store.
I found three roof racks — from CHF 119. Two are in stock, the third is made to order.
In stock
In stock
Made to orderIllustrative data — the look of the real ZenTalk widget.
Product comparison
A customer asks “what’s the difference?” — the chat puts them in a table.
One click and 2–5 products from the conversation sit side by side: price, availability, specs and description. The assistant picks the best choice and explains it by budget or by how well it fits the car.
- AI recommendation in a green frame — with the reasoning under the product name
- “Differences only” hides identical rows and leaves what decides
- Specs from the store catalog, translated into the language of the chat
Customers love to compare — and your store doesn’t need a comparison featureJust install the chat. The comparison window works inside the conversation, on products from your catalog, with no changes to your store theme and no extra plugins.
The Gallotti&Radice Stami Plus sofa costs 29,900 PLN, which fits the budget.
- Price
- 54 700 PLN
- Availability
- Made to order
- Brand
- Gallotti&Radice
- Category
- Sofas
- Description
- Rounded Gallotti&Radice sofa with an ash base, brass details and comfortable padding.
- Price
- from30 040 PLN
- Availability
- Made to order
- Brand
- Desiree
- Category
- Sofas
- Description
- Modular Desiree sofa with a vintage character, available in straight, corner and island layouts.
The Gallotti&Radice Stami Plus sofa costs 29,900 PLN, which fits the budget.
- Price
- 29 900 PLN
- Availability
- Made to order
- Brand
- Gallotti&Radice
- Category
- Sofas
- Description
- Modular Gallotti&Radice sofa with a rounded form and a layout that adapts to the interior.
- Price
- from29 720 PLN
- Availability
- Made to order
- Brand
- Desiree
- Category
- Sofas
- Description
- Organic Desiree sofa with rounded elements, ideal for building islands and comfortable chaise areas.
- Price
- from32 340 PLN
- Availability
- Made to order
- Brand
- Desiree
- Category
- Sofas
- Description
- Geometric Desiree sofa inspired by Bauhaus, with striking capitonné upholstery and modular backrests.
Real comparisons from conversations in customers’ stores · click the products to change the comparison
Leads & follow-up
No contact is lost in chat — the bot captures leads for you
When a shopper needs a human, the assistant collects details and conversation context. Enquiries land in your panel and inbox — ready to follow up.
1284
Leads captured
↑ 23% vs last month
68%
Chat → lead conversion
↑ 12% vs last month
4s
Average bot response time
1.5 s faster
92%
Leads from in-chat form
↑ 8% vs last month
Leads over the last 14 days
Captured via the contact form in the widget
Recent leads
Sent to your panel and inbox
- AK
Anna Kowalska
NewCorner sofa — fabric quote · 1 min ago
- MN
Marek Nowak
ContactedPDF catalog — price list for architects · 2 min ago
- KW
Kasia Wiśniewska
NewMade-to-measure kitchen design · 3 min ago
- PZ
Piotr Zieliński
NewDelivery and carry-in — Gdańsk · 4 min ago
- ML
Magda Lewandowska
ContactedInterior designer discount · 5 min ago
- TK
Tomasz Kamiński
NewArmchair lead time · 6 min ago
Conversation context saved
Each lead includes chat history — you know what they asked before leaving contact details.
Straight to your email
Every offer enquiry hits your inbox immediately — nothing waits in the panel for a reminder.
Stats and trends
See how many chats become leads and where they come from — in one dashboard view.
Illustrative figures — panel UX preview, not a performance guarantee.
Trends in your panel
See what your customers search for — and which products the chat sells
Every chat question is a market signal. The Trends tab shows the top searches, the products the assistant shows most often and what customers click — no guesswork, no spreadsheets.
2,846
Searches in chat
↑ 18% vs previous 30 days
71%
Searches ending with a product card
↑ 6 pp
4,112
Product cards shown
↑ 21% vs previous 30 days
486
“Add to cart” clicks in chat
↑ 14% vs previous 30 days
Trends
What customers search for and which products the assistant shows
| # | Phrase | Searches |
|---|---|---|
| 1 | corner sofa
| 412 |
| 2 | living room armchair | 318 |
| 3 | lead timeno products | 274 |
| 4 | extending dining table | 236 |
| 5 | returnsno products | 198 |
| 6 | desk lamp | 187 |
| 7 | marble coffee table | 152 |
| 8 | 0% instalmentsno products | 121 |
| 9 | box spring bedno products | 88 |
| 10 | upholstered dining chair | 64 |
Search effectiveness (top 10)
- With products1,29063%
- No products76037%
Gap in your offer
“box spring bed” — 88 searches in 30 days and not a single matching product. Customers ask for it, and you don’t sell it yet.
Similar phrases grouped
“Sectional sofa” and “corner sofa” are one need — the panel merges variants and synonyms, and you can expand them with a click.
Gaps in your offer
“No products” phrases show what customers ask for but can’t find — a ready list for your catalogue and descriptions.
What actually gets clicked
Card shows, product page visits and “Add to cart” — for every product, with CSV export.
Illustrative figures — preview of the Trends tab in the panel, not a performance guarantee.
Multilingual chat
One conversation.
Many languages.
The assistant understands shoppers the way they speak — and replies from your catalog naturally, without a language barrier. Pick a flag and see the chat live.
ZenTalk AI
Virtual Assistant
Impact
More sales. More time to build.
The assistant handles repeat questions, keeps knowledge fresh, and fires quick replies — you get back to the product and the offer.
Automatic updates
Pages, blog posts and products sync from your integrations — no manual copy-paste into the knowledge base.
PDFs in the knowledge base
Price lists, catalogs and manuals feed the assistant. Shoppers get answers from your docs, not guesses.
Quick replies
Ready answers for recurring topics: delivery, returns, contact. Shoppers get them instantly.
24/7 widget
Shoppers get catalog answers any time — even when your team is offline.
Leads from chats
When a human is needed, the bot captures contact and context — nothing is lost in the thread.
Set the sliders to match your business.
Monthly savings
€750
€9,000 per year
30 h
freed up per month
360 h per year
360
conversations handled by the assistant per month
An estimate based on your own assumptions.
See it on your own store
14 days free, no card. Or try the chat in a real store without signing up.